
Privacy Policy / HIPAA for Cameron Regional Medical Center
NOTICE OF PRIVACY
CAMERON REGIONAL MEDICAL CENTER
PRIVACY PRACTICES
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE DISCLOSED AND USED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW THIS INFORMATION CAREFULLY.
Cameron Regional Medical Center (“CRMC”) provides health care services in partnership with physicians and other professionals and organizations. The following individuals and organizations follow this Notice of Privacy Practices:
All individuals employed by CRMC
All hospital inpatient and outpatient departments (including physician clinics)
Volunteers working at any CRMC facility
Medical, nursing, and other students present at any CRMC facility
Any health care professional who examines or treats you at any CRMC facility
References to “CRMC” and “we” in this notice includes each of these individuals and organizations.
You will be asked to provide a written acknowledgement of your receipt of this privacy policy / HIPPA Notice. We are required by law to make a good-faith effort to provide you with our Notice and obtain such acknowledgement from you. However, your receipt of care and treatment from CRMC is not conditioned upon your providing the written acknowledgement.
If you have any questions about this Notice, please contact:
Jessica Lykins, Privacy Officer
Cameron Regional Medical Center
1600 E. Evergreen
Cameron, MO 64429
(816) 649-3256
E-Mail: jlykins@cameronregional.org
How CRMC may use and disclose health information about you
CRMC may use and disclose your health information for the following purposes without your express consent or authorization. We will obtain your express written authorization before using or disclosing your information for any other purpose, including most uses and disclosures of: (1) psychotherapy notes; (2) health information for marketing purposes; and (3) health information that constitutes a sale of the health information. You may revoke such authorization, in writing, at any time to the extent CRMC has not relied on it.
Treatment: We may use your health information to provide you with medical treatment. We may disclose information to doctors, nurses, technicians, medical students, or other personnel involved in your care. We also may disclose information to persons outside CRMC involved in your treatment, such as other health care providers, family members, and friends.
We may use and disclose health information to discuss with you treatment options or health-related benefits or services or to provide you with promotional gifts of nominal value. We may use and disclose your health information to remind you of upcoming appointments. Unless you direct us otherwise, we may leave messages on your telephone answering machine identifying CRMC and asking for you to return our call. We will not disclose any health information to any person other than you except to leave a message for you to return the call.
Payment: We may use and disclose your health information as necessary to collect payment for services we provide to you. We also may provide information to other health care providers to assist them in obtaining payment for services they provide to you.
Health Care Operations: We may use and disclose your health information for our internal operations. These uses and disclosures are necessary for our day-to-day operations and to make sure patients receive quality care. We may disclose health information about you to another health care provider or health plan with which you also have had a relationship for purposes of that provider’s or plan’s internal operations.
Business Associates: Cameron Regional Medical Center provides some services through contracts or arrangements with business associates. We require our business associates to appropriately safeguard your information.
Creation of De-identified Health Information. We may use your health information to create de-identified health information. This means that all data items that would help identify you are removed or modified.
Uses and Disclosures Required by Law. We will use and/or disclose your information when required by law to do so.
Disclosures for Public Health Activities. We may disclose your health information to a government agency authorized (a) to collect data for the purpose of preventing or control disease, injury, or disability; or (b) to receive reports of child abuse or neglect. We also may disclose such information to a person who may have been exposed to a communicable disease if permitted by law.
Disclosures About Victims of Neglect, Abuse, or Domestic Violence. Cameron Regional Medical Center may disclose your health information to a government authority if we reasonably believe you are a victim of abuse, neglect, or domestic violence.
Disclosures for Judicial and Administrative Proceedings. Your protected health information may be disclosed in response to a court order or in response to a subpoena, discovery request, or other lawful process if certain legal requirements are satisfied.
Disclosures for Law Enforcement Purposes: We may disclose your health information to a law enforcement official as required by law or court-ordered warrant, a subpoena, in compliance with a court order, or summons issued by a judicial officer; a grand jury subpoena; or an administrative request related to a legitimate law enforcement inquiry.
Disclosures Regarding Victims of a Crime. In response to a law enforcement official’s request, we may disclose information about you with your approval. We may also disclose information in an emergency situation or if you are incapacitated if it appears you were the victim of a crime.
Disclosures to Avert a Serious Threat to Health or Safety: We may disclose information to prevent or lessen a serious threat to the safety and health of a person or the public or as necessary for law enforcement authorities to identify or apprehend an individual.
Disclosures for Specialized Government Functions. We may disclose your protected health information as required to comply with governmental requirements for national security reasons or for protection of certain government personnel or foreign dignitaries.
Disclosure for Fundraising. We may disclose demographic information and dates of service to an affiliated foundation or a business associate that may contact you to raise funds for CRMC. You have a right to opt out of receiving such fundraising communications.
Disclosure for Remunerated Treatment Communications. We may disclose your information for the purposes of communicating treatment alternatives or health-related products or services when CRMC receives payment for your information in exchange for making the communication. You have a right to opt out of receiving such communications.
Other Uses and Disclosures
We will obtain your express written authorization before using or disclosing your information for any other purpose not described in this notice. You may revoke such authorization, in writing, at any time to the extent CRMC has not relied on it.
Your Rights Regarding Your Health Information
Right to Inspect and Copy. You have the right to inspect and copy health information maintained by CRMC. To do so, you must complete a specific form providing information needed to process your request. You also have a right to an electronic copy of your health information. If you request copies, we may charge a reasonable fee. We may deny you access in certain limited circumstances. If we deny access, you may request review of that decision by a third party and we will comply with the outcome of the review.
Right To Request Amendment. Please ask us to amend the information If you believe your records contain inaccurate or incomplete information. To request an amendment, you must complete a specific form providing information we need to process your request, including the reason that supports your request.
Right to an Accounting of Disclosures and Access Report: You have the right to request a list of disclosures of your health information we have made, with certain exceptions defined by law. You also may request an access report indicating who has accessed your PHI maintained by CRMC or its business associates in an electronic designated record set in the last three years. To request an accounting or an access report, you must complete a specific written form providing information we need to process your request.
Right to Request Restrictions. You have the right to request a restriction on our uses and disclosures of your health information for treatment, payment, or health care operations. We must accept certain requests to not disclose health information to your health plan for payment or healthcare operations purposes if you have paid in full out of your own pocket for the item or service. You must complete a specific written form providing information we need to process your request. CRMC’s Privacy Officer is the only person who has the authority to approve such a request.
Right to Request Alternative Methods of Communication. You have the right to request that we communicate with you in a certain way or at a certain location. You must complete a specific form providing information needed to process your request. CRMC’s Privacy Officer is the only person who has the authority to act on such a request. We will not ask you the reason for your request, and we will accommodate all reasonable requests.
Breach Notification. We are required to provide you with written notice concerning any breach of your health information. You will receive such notice via first-class mail, unless you agree to an alternative form of notice or we do not have a current address for you. If you have any concerns regarding any possible unauthorized use or disclosure of your health information and/or any breach notification made by CRMC, you should contact CRMC’s Privacy Officer.
Health Information Technology
CRMC may participate in electronic health information technology or HIT. This technology allows a provider or a health plan to make a single request through a health information organization or HIO to obtain electronic records for a specific patient from other HIT participants for purposes of treatment, payment, or health care operations. HIOs are required to use appropriate safeguards to prevent unauthorized uses and disclosures.
If you have questions regarding HIT or HIOs, please visit http://www.dss.mo.gov/hie in Missouri.
Complaints
If you believe your rights with respect to health information have been violated, you may file a complaint with CRMC or with the Secretary of the Department of Health and Human Services. To file a complaint with CRMC, please contact CRMC’s Privacy Officer. All complaints must be submitted in writing. You will not be penalized for filing a complaint.
CRMC reserves the right to change the terms of this Notice and to make the revised Notice effective with respect to all protected health information regardless of when the information was created.
Health Information
In accordance with HIPAA regulations, you should be prepared to tell us your wishes regarding privacy and release of information; i.e., with which of your family members and/or friends should we disclose/discuss your personal information (“Protected Health Information”), whether these designated individuals can receive medical information and/or billing/insurance information, and your wishes regarding visitors and callers. If you are admitting a child, you will need to sign a written consent allowing us to provide your child with medical care. Guardians must bring legal proof of guardianship.
cameronregional.org Privacy Policy
Introduction
This Privacy Policy outlines Cameron Regional Medical Center (" we ", " our " or " the Company ") practices with respect to information collected from users who access our website at cameronregional.org (" Site "), or otherwise share personal information with us (collectively: " Users ").
Grounds for data collection
Processing of your personal information (meaning, any information which may potentially allow your identification with reasonable means; hereinafter " Personal Information ") is necessary for the performance of our contractual obligations towards you and providing you with our services, to protect our legitimate interests and for compliance with legal and financial regulatory obligations to which we are subject.
When you use the Site, you consent to the collection, storage, use, disclosure and other uses of your Personal Information as described in this Privacy Policy.
We encourage our Users to carefully read the Privacy Policy and use it to make informed decisions.
What information we collect?
We collect two types of data and information from Users.
The first type of information is un-identified and non-identifiable information pertaining to a User(s), which may be made available or gathered via your use of the Site (“ Non-personal Information ”). We are not aware of the identity of a User from which the Non-personal Information was collected. Non-personal Information which is being collected may include your aggregated usage information and technical information transmitted by your device, including certain software and hardware information (e.g. the type of browser and operating system your device uses, language preference, access time, etc.) in order to enhance the functionality of our Site. We may also collect information on your activity on the Site (e.g. pages viewed, online browsing, clicks, actions, etc.).
The second type of information Personal Information which is individually identifiable information, namely information that identifies an individual or may with reasonable effort identify an individual. Such information includes:
- Device Information: We collect Personal Information from your device. Such information includes geolocation data, IP address, unique identifiers (e.g. MAC address and UUID) and other information which relates to your activity through the Site.
- Registration information: When you register to our Site you will be asked to provide us certain details such as: full name; e-mail or physical address, email, phone, billing address, shipping address, age and other information.
How do we receive information about you?
We receive your Personal Information from various sources:
- When you voluntarily provide us your personal details in order to register on our Site;
- When you use or access our Site in connection with your use of our services;
- From third party providers, services and public registers (for example, traffic analytics vendors).
What information we collect?
We do not rent, sell, or share Users’ information with third parties except as described in this Privacy Policy.
We may use the information for the following:
- Communicating with you – sending you notices regarding our services, providing you with technical information and responding to any customer service issue you may have;
- To communicate with you and to keep you informed of our latest updates and services;
- To serve you advertisements when you use our Site (see more under "Advertisements");
- To market our websites and products (see more under "Marketing");
- Conducting statistical and analytical purposes, intended to improve the Site.
- E-mail marketing and coorspondence
- Social Media marketing and advertising
In addition to the different uses listed above, we may transfer or disclose Personal Information to our subsidiaries, affiliated companies and subcontractors.
In addition to the purposes listed in this Privacy Policy, we may share Personal Information with our trusted third party providers, who may be located in different jurisdictions across the world, for any of the following purposes:
- Hosting and operating our Site;
- Email Marketing, analytics and tracking, ordering information, etc.
- Providing you with our services, including providing a personalized display of our Site;
- Storing and processing such information on our behalf;
- Serving you with advertisements and assist us in evaluating the success of our advertising campaigns and help us retarget any of our users;
- Providing you with marketing offers and promotional materials related to our Site and services;
- Performing research, technical diagnostics or analytics;
We may also disclose information if we have good faith to believe that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our policies (including our Agreement), including investigations of potential violations thereof; (iii) investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues; (iv) to establish or exercise our rights to defend against legal claims; (v) prevent harm to the rights, property or safety of us, our users, yourself or any third party; or (vi) for the purpose of collaborating with law enforcement agencies and/or in case we find it necessary in order to enforce intellectual property or other legal rights.
User Rights
You may request to:
- Receive confirmation as to whether or not personal information concerning you is being processed, and access your stored personal information, together with supplementary information.
- Receive a copy of personal information you directly volunteer to us in a structured, commonly used and machine-readable format.
- Request rectification of your personal information that is in our control.
- Request erasure of your personal information.
- Object to the processing of personal information by us.
- Request to restrict processing of your personal information by us.
- Lodge a complaint with a supervisory authority.
However, please note that these rights are not absolute, and may be subject to our own legitimate interests and regulatory requirements.
If you wish to exercise any of the aforementioned rights, or receive more information, please contact our Data Protection Officer (“DPO”) using the details provided below:
cauthur@cameronregional.org
Retention
Cookies
We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services.
A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services.
The Site uses the following types of cookies:
a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed;
b. 'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in;
c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access.
Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.
We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy .
Third party collection of information
How do we safeguard your information?
We take great care in implementing and maintaining the security of the Site and your information. We employ industry standard procedures and policies to ensure the safety of the information we collect and retain, and prevent unauthorized use of any such information, and we require any third party to comply with similar security requirements, in accordance with this Privacy Policy. Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorized access or abuse our Site, and we make no warranty, express, implied or otherwise, that we will prevent such access.
Transfer of data outside the EEA
Advertisements
We may use a third-party advertising technology to serve advertisements when you access the Site. This technology uses your information with regards to your use of the Services to serve advertisements to you (e.g., by placing third-party cookies on your web browser).
You may opt-out of many third-party ad networks, including those operated by members of the Network Advertising Initiative ("NAI") and the Digital Advertising Alliance ("DAA"). For more information about this practice by NAI and DAA members, and your choices regarding having this information used by these companies, including how to opt-out of third-party ad networks operated by NAI and DAA members, please visit their respective websites: http://optout.networkadvertising.org/#!/ and http://optout.aboutads.info/#!/ .
Marketing
Corporate transaction
Minors
We understand the importance of protecting children’s privacy, especially in an online environment. The Site is not designed for or directed at children. Under no circumstances shall we allow use of our services by minors without prior consent or authorization by a parent or legal guardian. We do not knowingly collect Personal Information from minors. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at cauthur@cameronregional.org
Updates or amendments to this Privacy Policy
How to contact us
If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us at :
1600 East Evergreen; P. O. Box 557
Cameron, MO 64429
(816) 649-3226
Last Modified: November 22, 2022
